TOLL FREE NO: 1800 222 239 | help@photron.in

FAQ

 

What are the benefits of Signing Up?

 

Besides it being your passport to affordable indulgence forever, as a member, you:

 

  • Do not need to enter your details like Shipping address, Contact numbers, etc. every time you make a purchase
  • Get to check the status of shipment of your purchases in the 'My Account' section
  • Get regular updates on the latest merchandise on Photron.in
  • You can use “My Shortlist” to save items you like for future purchases

 

 

 

 

Is it safe to use my credit card or provide bank details?

 

Yes, it is completely safe to pay on Pepperfry using your credit card or through a bank transfer. We follow RBI guidelines for online payments including 3rd factor authentication processes on payments.
Photron is PCI DSS compliant and does not store any customer credit card or financial information on our servers. All transactions are processed through secure bank servers which are PCI DSS-II compliant, thus providing the highest level of security while processing your payments.

 

 

When will my product be shipped?

 

The shipping timelines vary across products. For your convenience exact timelines are mentioned in each product listing on the site as well as in the order confirmation email. Depending on your location it could take between 2-5 days from the date of shipment to the delivery of the order at your doorstep.

 

 

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